Is there a zero-commission food delivery app for restaurants in Tamil Nadu?
Yes — Zride. Restaurants and stores list on Zride through the Zride Vendor app and pay 0% commission on their food. The only charge on an order is a 3% online payment & settlement charge (GST included) on online orders, which covers bank, payment-gateway and payout costs. Customers order on Zfood, Zride's food ordering, in the Zride app on Android.
How much does it cost to list my restaurant on Zride?
A one-time sign-up payment of ₹499 (GST included; 50% off ₹999) covers your first 6 months from approval — or the first 6 months are free if a Zride team member registers your store (intro offer). After that it is ₹999 a month, GST included. If your store is not approved, the sign-up payment is refunded in full. Reach 100 orders in your first 6 months and you get a month free.
What is the 3% online payment & settlement charge? Is it a commission?
No, it is not a commission. It is 3% (GST included) of the food amount on orders paid online, and it pays for the bank, payment-gateway and next-day payout costs of moving the customer's money to your account. It is not charged on the delivery fee, the platform fee or tips. On a ₹300 order paid online you receive ₹291.
Do I have to raise my menu prices on Zride?
That is your choice — you set your own menu prices in the Zride Vendor app. Because Zride takes no commission, you do not need a mark-up to cover one. The customer pays Zride's platform fee (₹10 when the item total is up to ₹250, ₹20 above that, GST included) on top of the bill; it never comes out of your money.
When and how do I get paid?
The next day, straight to your bank account, for orders with no open complaint or dispute. An order under a complaint or dispute is paid once it is resolved. Every payout shows each order and each line.
Who delivers the food?
Zride delivery riders can pick up from your counter and deliver to the customer, so you do not need delivery staff of your own. The customer pays the delivery fee, and it goes to the rider. You can also choose to offer free delivery; the delivery fee then comes from your payout.
Can I add a packing charge?
Yes. You can set your own packing charge, up to ₹50 per order (GST included). It is shown to the customer as your packing charge and paid to you in full.
Can I run offers and discounts?
Yes. Offers are yours to set, and the discount is funded from your own payout. Zride does not run platform-funded discounts that change your prices.
What do I need to sign up?
The owner's name and a mobile number (verified by OTP), an email address, the store's name, door number, street and town, and the store's location on the map. Add a bank account with IFSC or a UPI ID for payouts. A shop photo, your FSSAI licence number and photo, and your GSTIN are optional at sign-up but help us approve you faster.
Do I need FSSAI registration or a GSTIN?
You can start the sign-up without them, and add them in the Zride Vendor app. Food businesses in India need FSSAI registration or a licence under food-safety law, so keep yours ready — it speeds up approval. A GSTIN is optional; add it if you have one.
Which stores can join Zride?
Restaurants, hotels and messes; cafés, tea shops and bakeries; and grocery stores. Customer ordering is open in Tamil Nadu; stores in other states can sign up now (see Zride across India).
Where is Zfood open?
In Tamil Nadu, starting in Zride's pilot area (Chennai, Tambaram, T. Nagar, Velachery, Adyar, Chromepet, Chengalpattu). Customers order in the Zride app on Android. Stores in other states can sign up now and are set up and approved before ordering opens there.
What happens after the first 6 months?
The subscription is ₹999 a month, GST included. If you reached 100 orders in your first 6 months, your next month is free. Store referrals add free days to your plan.
Do I get anything for referring other stores or drivers?
Yes, free service days. You get 7 free days for every store you refer that pays its sign-up fee and is approved, and 15 free days for every 10 drivers you refer who are approved. Share your referral code from the Zride Vendor app.
Can I get help in Tamil?
Support is available in Tamil and English on WhatsApp (+91 88707 98008). The Zride Vendor app is on Android (Google Play); the iPhone app is coming soon.
More: Zride for restaurants · Fees & payout calculator · Vendor terms
Sign up your store — get the Zride Vendor app.
